You are here:

GIThrive Multidisciplinary Care Team 

Every GIThrive user is assigned a Care Team from the start. At the tap of a button, users can initiate a chat or call for immediate, on-demand guidance.

Who makes up a Care Team?

  • Registered Dietitian for personal nutrition support
  • Health Sherpa®—a behavioral health expert to guide users through the program
Health Sherpa

To champion our members’ healthcare needs, backed by an expert team. When barriers creep up, an advocate is here with proven symptom-reducing, stress-busting solutions that work.

Dietitian

The go-to for all things nutrition—identifying trigger foods, sticking to a gut-healthy plan, or guiding members through a personalized diet to reduce inflammation.

While the Dietitian and Health Sherpa are the face of the Care Team, multidisciplinary experts are at work behind the scenes: pharmacists, research psychologists, microbiome scientists, gastroenterology professionals, and registered nurses.

Through the GIThrive app, a Care Team is always on hand at the touch of a button. Chat, text, or voice call—no waiting weeks for an appointment.

What’s a Health Sherpa®?

It’s tough keeping track of healthcare appointments, medication schedules, insurance claims, not to mention everyday work and family obligations. Add in the anxiety of unpredictable digestive symptoms and lack of face time with providers, and it’s no wonder more than 50% of Americans are dissatisfied with healthcare.[i]

Enter the Health Sherpa®

A personal guide to GIThrive, backed by a team of healthcare experts

Compassionate Care

Kind, knowledgeable, eager to listen and understand

Coordinated Care Plans 

Evaluates needs, identifies barriers, pulls together resources, and builds a plan centered around each member

GIThrive Support

Personal guidance through the GIThrive program, every step of the way, for the best possible outcomes

Easing Administrative Headaches

Insurance claims, Rx issues, healthcare appointments—whatever the hassle, a Health Sherpa’s got it covered

Let’s take a look at how it works...

Case Study

Overview:
Janice G. was miserable. She felt like her UC and Crohn’s were ruining her life. She had missed so much work because of pain, gas, and uncontrollable diarrhea that she was forced out of her job. Her symptoms were so severe that at age 53 she was afraid to leave her home without protective undergarments. She felt isolated, depressed and hopeless. But that’s not all…

She was also overwhelmed with the healthcare system. She didn’t know if she was seeing the right doctors. She didn’t fully understand her meds, and her insurance was complicated. Plus, food was a nightmare. It seemed like everything she ate caused symptom flares. Janice was utterly hopeless, even confiding to her Health Sherpa that at times she had felt her life was over.

Janice's Health Sherpa took immediate action.

  • She worked with Janice to help her gain confidence and see hope in her situation.
  • She found Janice the right specialists, within her insurance network, to address each aspect of her condition.
  • Janice gained a new understanding of her options through one-on-one sessions.
  • With the help of a GIThrive pharmacist, Janice gained a clear understanding of her meds, learning ways to maximize their effectiveness while minimizing side effects.
  • With a special diet, Janice finally knew which foods were safe and which to avoid. She was surprised to learn even some “healthy” foods weren’t good for her body.

Throughout the program, Janice’s Health Sherpa was there to coordinate care and provide support.

Update from Janice:

“Thank you so much for taking time to talk with me, to listen and being willing to help me in ways I haven’t had access to. I felt like there was nothing left for me, total embarrassment and hopelessness. I felt like my life was over at 53. I have now found a doctor who is running some tests, I’m on a diet that has helped me and is easy to follow. Thank you so much for giving me hope and confidence. I am loving my life!”